Start Here

Follow these important steps to make sure you have the plan you need.
Discover your health care options.
Ongoing assistance, when
you need it.
Compare and enroll in coverage
that best meets your needs.
Have questions?


As a retiree of the Ohio Police & Fire Pension Fund, you can experience health care coverage in a new way – with more choices, greater flexibility and better value.

Use this website as a resource to learn and prepare for your upcoming enrollment in 2021 health care coverage through Aon Retiree Health Exchange. The benefits you get from working with Aon start before you enroll in coverage and extend through future plan years as your coverage needs change.


Watch Videos

Learn more about your coverage options and the Aon Retiree Health Exchange enrollment process by clicking on the video links below:

Pre-Medicare Retirees
How to Activate Your Account
Help After You Enroll

Medicare Eligible Retirees
How to Activate Your Account
Getting Ready to Enroll
Learn about Medicare Advantage and Medicare Supplement Plans
Learn about Prescription Drug Coverage
How To Enroll
Help After You Enroll

Your Health Reimbursement Arrangement (HRA)
Understanding Health Reimbursement Arrangements (HRA)
Accessing and Managing Your Health Reimbursement Arrangement (HRA)
Managing Your Reimbursement for Insurance Premiums
Understanding Your Options and Submitting a Claim
Knowing the Claims Submission Process
Finding Helpful Information in the Knowledge Center
Setting Up Your Insurance Premium for Auto Reimbursement
Submitting a Claim for an Out-of-Pocket Expense
Setting Up Your Insurance Premium for Manual Reimbursement
Setting Up Your Insurance Premium for Manual Reimbursement (Pre Medicare Retirees)
Understanding Catastrophic Coverage in Prescription Drug Plans


View a Webinar

Your Health Reimbursement Arrangement (HRA)

Click here for a recorded webinar about how to access and manage your 2021 HRA account, get premiums reimbursed, submit a premium or expense claim, and more.

To view a webinar, Webex needs to be installed on your computer. To install Webex, view these download instructions.



Aon Retiree Health Exchange can help you make decisions and gives you access to a variety of individual Medicare options that offer you more than Original Medicare Parts A and B. This service is provided to help make selecting and enrolling in individual Medicare easy and worry-free. There’s no extra cost to you to use this service. You only pay for the coverage in which you enroll.


Aon Retiree Health Exchange connects OP&F members with a licensed Benefits Advisor, an insurance agent with expertise in helping you understand and compare Medicare benefits, coverage options and costs. Benefits Advisors play an key role in ensuring your health insurance needs are met. If you’d like a spouse, caregiver, friend or family member to join you when you talk with your Benefits Advisor, they’re welcome.


More Information

Review these links for more details on your transition with Aon Retiree Health Exchange:

Pre-Medicare Retirees
Frequently Asked Questions
Pre-Medicare Checklist

Medicare Eligible Retirees
Frequently Asked Questions
Appointment Checklist
Aon Medicare Guide

Your Spending Account or Health Reimbursement Arrangement
What You Should Know About Getting Reimbursed

Support Materials
Frequently Asked Questions

Next Steps

We're here to help answer your questions before, during and after enrollment.
Pre-Medicare Eligible Retirees
Please contact Aon Retiree Health Exchange at 1-844-290-3674 (TTY 711) with any questions you may have. Representatives are available Monday - Friday from 9 a.m. to 9 p.m. Eastern Time.
Medicare Eligible Retirees
Please feel free to contact your Benefits Advisor with any questions or concerns you may have. If you do not have a Benefits Advisor, please call Aon Retiree Health Exchange at 1-844-290-3674 (TTY 711), Monday - Friday, 9 a.m. to 9 p.m. Eastern Time.

Contact Us

For more information about your Pre-Medicare or Medicare coverage options, visit the Aon Retiree Health Exchange website or call the Aon Retiree Health Exchange at 1-844-290-3674 (TTY 711). Representatives are available Monday through Friday from 9 a.m. to 9 p.m. Eastern Time.