Choice Health LLC respects your rights and privacy interests in choosing how you wish to communicate with us about our products and services. When you provide your cell phone number and consent to receiving calls and texts we are permitted to contact you via phone call or text (SMS) message using automatic telephone dialing systems (ATDS) and artificial or prerecorded voice messages. Although we generally strive to connect you to a live agent right away, Choice Health LLC also may use an ATDS and/or prerecorded voice to deliver certain messages and facilitate connection to an agent. However, we are not allowed to condition buying any of our products or services or otherwise working with us on your consent to receive text (SMS) messages or cell phone calls. Depending on your cell phone plan, message and data rates may apply. You also have the right to revoke your authorization and opt-out of receiving our text messages or cell phone calls at any time. If you have received a text message and you wish to opt-out, simply respond “STOP” to the text and you will be removed from all future texting. In some cases, you may receive one subsequent text to confirm/inform you that you will be removed. If used, you will be able to opt-out of receiving prerecorded voice messages using the prompts provided and/or when you are connected to an agent.

In general, the purpose of contacting you by phone and/or text (SMS) is to provide you with additional information about health coverage options and connect you with resources and to a licensed agent to assist you with questions or enrollment in a Medicare Advantage, Medicare Part D or Medicare Supplement Insurance Plan. In some cases, you may be contacted for other marketing and promotional purposes or to provide various confirmations or in response to your information requests. You may opt-out from receiving any and/or all future contact to the number you provided at any time by speaking to an agent and requesting to be removed from our contact list(s). If you are enrolled in a health plan that we are working with you, should you decide to opt-out or remove a number you provided, we may need an alternative phone number or other contact information in order to continue to provide you with certain administrative information about your health plan and your enrollment and to ensure that we are able to continue to provide you with the high standard of customer service we expect to provide our customers.